Here are a few tips to help:
- Schedule a meeting with each attorney who needs assistance getting his or her accounts collected. Figure out what help they need, and how you can give them that help.
- Compile a list of clients who are expected to pay by year-end -- and when payments are expected. Regularly update your attorneys when collections come in, and let them know if clients pass their commitment date, so the appropriate attorney can take the necessary action.
- Give the attorneys a checklist to help ensure payments are made. This will include verifying clients have copies of all outstanding invoices. Find out if clients are closing their offices around the holidays. Provide clients with the necessary information to get their money to you, whether it is routing instructions if payment is to be sent by wire, or an overnight express mail account number for quick delivery.
- Walk the halls. Check in with attorneys on their collections progress. The fact of your visits will remind them that collections are a priority.